Marketing Operation Manager | Furniture Manufacturing Industry Full Time

The new role :

Performance Reporting & Revenue Support

• Support revenue growth by ensuring timely execution of campaigns, product launches, and sales initiatives through effective resource allocation and workflow management.
• Partner with marketing and sales teams to monitor campaign performance and product impact on revenue.
• Drive operational excellence to improve conversion rates, accelerate time-to-market, and achieve revenue and margin targets.

Project Management & Campaign Operations

• Lead cross-functional marketing projects from planning to execution, ensuring alignment with timelines, budgets, and objectives.
• Define project scopes, schedules, and resource requirements for key initiatives.
• Track project milestones, resolve roadblocks, and facilitate communication between internal teams and external partners.

Design Workflow & Request Management

• Oversee and prioritize creative and operational requests (e.g., product renderings, video assets, sample/costing requests).
• Act as the main liaison between design, marketing, and product teams to ensure requests are well-structured, briefed, and delivered on time.
• Manage workload distribution among designers, ensuring quality and timely output.

Process Optimization

• Develop and implement scalable marketing workflows to enhance efficiency.
• Identify process gaps and propose improvements to boost productivity and cross-team collaboration.
• Foster a culture of continuous improvement within the marketing department.

Marketing Technology & Data

• Manage and optimize the marketing technology stack, including internal project management tools.
• Collaborate with IT and stakeholders to ensure effective system integration and usage.
• Maintain data quality and reporting infrastructure to support accurate insights and decision-making.

Requirements:

• Bachelor’s or Master’s degree in International Business Management, Operation Management, Business Administration, or related field. A background in process engineering is strongly preferred.
• Proven experience in project management, with a track record of successfully leading and completing projects.
• Experience in e-commerce, retail, or B2C/B2B marketing environments.
• Strong leadership skills and the ability to manage cross-functional teams.
• Advanced Microsoft Excel skills, including the ability to use formulas, pivot tables, and data visualization, which will be considered an added advantage.
• Excellent analytical, problem-solving, and process improvement skills.
• Proficient in project management software and tools.
• Exceptional communication and interpersonal skills, with the ability to engage and collaborate with all levels of the organization.
• Ability to manage multiple priorities in a fast-paced environment
• 2 to 5 years working experience in related fields.
• Good communication skills
• Good collaborative skills
• Team Player
• Excellent organizational and planning skills
• Excellent leadership, communication, and decision-making skills
• Proven ability to plan and manage budgets
• Able to communicate with representatives from China

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to vivien.joshua@careerhorizons.com.my Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: 20251012/029

Consultant: Vivien Joshua

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A