HR Service Specialist (HRSC Ops Team) Full Time

Company overview

we are partnering with a MNC company to bring in a HR ops specialist into their team.

Job Description :

• Responsibilities include but are not limited to consolidate and preparation of the payroll input to payroll vendor for payroll processing.
• Responsible in executing time management activities in Success Factor to ensure employees are paid correctly per time data.
• Responsible for ensuring payroll input processing is in accordance with established processes and compliance control.
• Responsible for perform analytical reviews of payroll input transactions to identify errors and drive compliance to HR/Payroll guidelines.
• Responsible to prepare and submit various payroll input related report as per scheduled timelines.
• To ensure timeliness and 100% accuracy in all activities relating to payroll input administration and processing.
• Responsible for some of the Site HR and COE administrative tasks.
• To attend to queries relating to payroll and time processing related activities & matters.
• Provides second line support within the HR Service Center for HR customers seeking for support on HR requests in the Payroll Input and Success Factor/SAP Time domain which may require a significant level of subject matter expertise.
• Provides guidance to HR Stakeholders on queries regarding the Success Factor Time and Payroll Input processes.
• Logs and monitors requests and inquiries raised to HRSC and informs requesters of status of requests.
• Identify potential improvements in the processes and continue to work on the enhancement on efficiency of service delivery modely.

Requirement to be succeed :

• Experience with understanding functional architecture of Success Factor HR system to perform research and resolve basic and complex issues dealing with data especially in time related data.
• Experience with creating and executing test scripts to confirm system changes and escalate issues and defects.
• Experience in working in IT, Human Resources, Payroll and/or HR related service functions.
• Familiarity with the company’s HR and Payroll policies and procedures for global and also sites that they supported.
• Meticulous/detailed person.
• Advanced Microsoft Excel knowledge will be an advantage.
• Must exhibit strong security and confidentiality practices.
• Excellent time management and work prioritization, ability to multi-task.
• Demonstrates strong ability to communicate clearly and successfully through a variety of channels and circumstances.
• Demonstrates ability to communicate effectively in English both verbally and in writing.
• Adaptive problem solving through applying new methods and concepts to the Service Center (for example, new processes and/or technical solutions).
• Strong process and procedure orientation with the ability to apply continuous improvement methods.
• Strong analytical skills.
• Must be customer-focused and comfortable working with a diverse group of people and able to work effectively within a team.

To Apply

If you are interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to vivien.joshua@careerhorizons.com.my. Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: 20241013/189

Consultant: vivien Joshua

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A